Quality Policy
Our Quality Policy is a reflection of our continuous pursuit of excellence in the operation of our company supported by an effective quality management system.
The company only works if it has a good product and good employees who can sell this product to good customers, i.e. those who are satisfied with cooperation with us and with whom we build the brand of our company.
Our products include:
- reagents for medical diagnosis
- diagnostic tests
- medical equipment
Our clients are:
- public health laboratories
- private laboratories
- pharmacies and pharmaceutical wholesalers
- doctors offices
- commercial networks with modern sales channels
Our employees are:
carefully selected specialists in the field of sales, marketing, production and logistics, creating an outstanding team of people who are able to increase the market share of our products in conditions of very strong international competition.
We constantly improve these three foundations of the company.
Product we carefully select and constantly expand the product offer with the best value for money.
Customer the “true sale begins after the sale” principle applies in our industry, which is why we place emphasis on individual customer service, thanks to which we are able to offer conditions that our competition is not able to offer while ensuring the profitability of our operations.
Employee – the rule applies to the company. The employee is also a client, therefore we attach great importance to our work culture and personal culture. We base our cooperation on trust and professionalism, enabling the transfer of rights to employees in the area for which they are responsible, and the Company’s management allows us to focus on the future of the company, not on what has already been established.
Our Mission – our mission is to provide medical devices and in vitro diagnostic medical devices that support health prevention and raise public awareness of human health hazards and the possibilities of counteracting them.
Our goal is a stable position on the market thanks to systematically generated profits from our operations, while complying with the legal requirements in force, customer requirements and ISO 9001 and ISO 13485 in accordance with the principles of social and business ethics.
30.04.2018